Answered on: November 18, 2019

Client

What is your company policy regarding cross border charges?

Agent

Look here please :- To view the CROSS BORDER or FERRY terms and conditions. At STEP2 of our 3 step online booking process, alongside the car photo of your choice, there is a link entitled “IMPORTANT INFORMATION”. Clicking on this link will open an additional smaller window, with the terms and conditions appertaining to that particular car/supplier. Look under TRAVEL RESTRICTIONS

Client

Do you have estate cars (station wagons)?

Agent

where do you want to travel to?

Client

Montenegro and North Macedonia

Agent

Ok well ALAMO say no cross border as do ENTERPRISE, but INTERNET do, they say:- Travel Restrictions Cross Border travel is allowed to Albania, Macedonia and Montenegro for additional 3€ per day + 15€ border insurance charge..

Agent

Other suppliers may as well. Surprisingly I dont see any estate cars. I am not sure why, It could be because you are searching 2020, and they perhaps haven't been loaded yet.

Client

Sorry, which companies have these cross border costs?

Agent

ALSO EUROPCAR:- Travel Restrictions Cross border travel to Serbia, Bosnia and Hercegovia is forbidden. Cross border is permitted to Albania, Macedonia, Montenegro, Greece, Bulgaria and Croatia ON REQUEST - Cross Border fee is applicable. Restrictions and charges may apply - for more information please contact the rental desk.

Client

OK i understand thank you Dennis.